LiveUXI platform
What we deliver
A modular operating platform for UK service businesses — CRM, booking, support, portals, commerce, and websites in one governed system, delivered in clear phases.
How we work
Our delivery flow
A structured path from first conversation to live platform — with clear checkpoints at every stage.
Discovery
Goals, pain points, modules
Design
Workflows, data model, plan
Build
Configure, integrate, test
Launch
Training, UAT, go-live
Evolve
Modules, improvements, support
Platform flow
How your operations run on LiveUXI
One connected journey from first contact to payment — no re-keying between systems.
Enquiry
Web form, email, or portal intake
Quote & approve
Estimates, proposals, e-sign
Schedule & deliver
Booking, jobs, field service
Support & portal
Tickets, SLAs, client self-service
Invoice & pay
Billing, Stripe, subscriptions
Capabilities
What we can do
Enable only the modules you need. Each capability integrates through a shared data model and audit trail.
CRM & sales pipeline
Enquiries, opportunities, quotes, invoices, and subscriptions.
Booking & scheduling
Appointments, availability, resource booking, and reminders.
Customer & partner portals
Secure self-service for clients, partners, and trainees.
Support & SLAs
Ticketing, queues, knowledge base, and response targets.
Communications
Email, notifications, outreach templates, and inbox routing.
Commerce & payments
Stripe checkout, deposits, orders, and promo codes.
Websites & multi-site
Public sites, domains, hosting, and page management.
Reporting & governance
Audit trails, approvals, workflows, and role-based access.
Typical timeframes
Delivery is phased so you see value early. Exact timelines depend on scope and integrations.
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Week 1
Discovery & scope
Requirements, module selection, and delivery plan.
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Weeks 2–4
Core MVP
CRM plus one operational workflow and a portal shell.
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Weeks 5–8
Expanded rollout
Booking, support, commerce, and key integrations.
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Weeks 9–12
Polish & go-live
Training, UAT, performance checks, and launch.
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Ongoing
Continuous improvement
Iterative module rollout and platform updates.
Who it is for
UK mid-market service operators — MSPs, field service firms, training providers, and B2B services businesses — who have outgrown disconnected tools and need one accountable platform for operations, client experience, and delivery.
Ready to map your delivery plan?
Tell us what you need — we will outline modules, timeframes, and next steps in a short call.